Jamieson Yee

Global VP, Product - Fast Fashion
JustFab

Check out the incredible speaker line-up to see who will be joining Jamieson.

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Day 2: The Digital Revolution - Your Next Steps

Saturday, January 7th, 2017

15:05 PANEL DISCUSSION REVOLUTION: The Rise Of Conversational Commerce To Complete The Purchase

Conversational commerce is the latest buzz. Messaging apps have eclipsed social networks in monthly active users, and this could present a big opportunity to retailers. Our panelists discuss the rise of conversational commerce- what it is, what the future may look like and how to take the first steps

• Use chat, messaging and voice to instantly link customers, brands, services and bots

• Meet your customers unique needs and translate these into a purchase using a single sentence

• Reduce product returns while reducing the cost of traditional customer service channels