eTail West 2017 (past event)
February 27 - March 02, 2017
1.888.482.6012
Charlie Cole
CDO
Tumi
Check out the incredible speaker line-up to see who will be joining Charlie.
Download The Latest AgendaDay 2: The Digital Revolution - Your Next Steps
Saturday, January 7th, 2017
14:15 Getting Off The Promotional Crack
The streets of crushed dreams and production are lined with brands who have over promoted to the point where their brand/margin curves were unsustainable.
Particularly in eCommerce, this urge for easy money due to the promotional nature of the customer is hard to avoid – but even harder to recover from. Tumi found itself going down this road for 2/3 years – and upon joining – Charlie had to figure out how to dig out of it.
This presentation will include real life example of the tactics and strategies Tumi implemented, as well as the cultural changes needed to accomplish the goal of getting off of the promotional crack.