eTail West 2017 (past event)

February 27 - March 02, 2017

1.888.482.6012

Amit Shah, SVP, Online Marketing at 1800 Flowers
1800 Flowers Logo

Amit Shah


SVP, Online Marketing
1800 Flowers

Check out the incredible speaker line-up to see who will be joining Amit.

Download The Latest Agenda

Day 2: The Digital Revolution - Your Next Steps

Saturday, January 7th, 2017


15:05 PANEL DISCUSSION REVOLUTION: The Rise Of Conversational Commerce To Complete The Purchase

Conversational commerce is the latest buzz. Messaging apps have eclipsed social networks in monthly active users, and this could present a big opportunity to retailers. Our panelists discuss the rise of conversational commerce- what it is, what the future may look like and how to take the first steps

Use chat, messaging and voice to instantly link customers, brands, services and bots

Meet your customers unique needs and translate these into a purchase using a single sentence

Reduce product returns while reducing the cost of traditional customer service channels

Day 3 - Thursday, March 2nd

Saturday, January 7th, 2017


09:45 Mobile: It’s Not Just a Smaller Internet

What do the experts know that you don’t? Gain a competitive advantage with key insights derived from a $3 million, multi-year study into mobile’s true role in driving revenue. Our panel will share case studies on best practices, tips to kickstart your mobile strategy, and tactics on how to track performance. *Note – This group will NOT ask you to turn your phones off – ever!