eTail West 2017 (past event)

February 27 - March 02, 2017

1.888.482.6012

Peter Francis, VP, Digital at T-Mobile
T-Mobile Logo

Peter Francis


VP, Digital
T-Mobile

Check out the incredible speaker line-up to see who will be joining Peter.

Download The Latest Agenda

Day 1: Omni-channel & Online Growth Strategies

Saturday, January 7th, 2017


16:00 Digital Merchandising At T-Mobile: Driving Engagement/Conversion At The Un-Carrier

It’s difficult for large companies to shift quickly. Nobody does it well, and customers don’t care about your legacy platforms and IT roadmaps. Offering the most personalized, most relevant digital content is critical to success in capturing the ever shrinking attention spans of today’s consumer. We will explore how T-Mobile connects its digital experience to an enterprise campaign solution and how this enables personalized, data-driven merchandising experiences.

· Understanding the lift driven by personalization in digital merchandising

· Incorporating the human element in digital interactions (and how to enable it)

· Connecting a digital marketing stack to a legacy enterprise CRM – and how to get around it